Our mission: a reliable and proficient customer support

Our team for customer service and support will provide assistance and help for any of your questions and problems and is always eager to find a lasting and optimized solution for you.

We take your concerns seriously and place highest quality standards on our service, in order for you to be able to rely on us and fully exploit the potential of your ERP system.

Support – quick and easy

With mgm you have chosen a powerful and flexible ERP software. Still, sometimes even with training, support and a manual you might need quick support from our experts. We’ll be reliably there for you! 

Describe your concerns and together we will find the fitting solution and approach.

Remote maintenance

You can download our tool free of charge from our servers. In order to do so just klick on the according ‘RTC’ symbol or the provided link and activate the program or safe it somewhere you will be able to find it again and start the program then. Please keep the corresponding network security settings of your browser in mind.

Describe your concerns

… In order for us to tailor our customer service even quicker and more efficiently to your needs.

For this you’d best use the support form, or send us an e-mail with a detailed description of your problem for targeted and quick help. If need be, we assist you via remote maintenance or on occasion gladly on-site. You can also reach us via telephone on our support hotline. Depending on our needs and wishes.

Our incentive

Your satisfaction and software and service of the highest quality.