{"id":6026,"date":"2019-05-13T19:54:33","date_gmt":"2019-05-13T17:54:33","guid":{"rendered":"https:\/\/www.mgm.at\/support\/"},"modified":"2023-07-18T23:38:13","modified_gmt":"2023-07-18T21:38:13","slug":"support","status":"publish","type":"page","link":"https:\/\/www.mgm.at\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6026\" class=\"elementor elementor-6026 elementor-5617\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5422285f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5422285f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30e3a266\" data-id=\"30e3a266\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-496cc023 elementor-widget elementor-widget-heading\" data-id=\"496cc023\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support \u2013 quick and easy<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-16fc3f19 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"16fc3f19\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d616518\" data-id=\"3d616518\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ae72a72 elementor-widget elementor-widget-text-editor\" data-id=\"4ae72a72\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p style=\"text-align: center;\">You need support?\u00a0We will be there for you!<br \/>\nBecause sometimes you might need quick help from one of our experts.<\/p>\n<p style=\"text-align: center;\">Describe your problems and we will find the perfect solution and approach together. We assist you via remote maintenance or on occasion gladly on-site. Depending on our needs and wishes.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4859adec schraeg-u alleinstehend elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4859adec\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-47f84f79\" data-id=\"47f84f79\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78420a00 elementor-widget elementor-widget-heading\" data-id=\"78420a00\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We are here for you<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63de8ba elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"63de8ba\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-13140c2\" data-id=\"13140c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d9adeb2 elementor-widget elementor-widget-text-editor\" data-id=\"d9adeb2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p style=\"text-align: center;\">Please\u00a0send us an <a href=\"mailto: &#x73;&#x75;&#112;p&#x6f;&#x72;&#116;&#64;m&#x67;&#x6d;&#46;a&#x74;\">E-Mail<\/a>\u00a0with a detailed description of the problems, so that we are able to give you support as quickly and precisely as possible. Our specialists will contact you.\u00a0<\/p><p style=\"font-size: 16px; text-align: center;\"><span style=\"text-align: justify; font-size: 1rem;\">If you respond to an ongoing issue, please make sure you have the corresponding ticket number in your email subject line (e.g. [#mgmT0123456])!<\/span><\/p><p style=\"font-size: 16px; text-align: center;\">Or contact us via telephone via\u00a0<strong>+43 5242 23123<\/strong>. You can reach us from Monday to Friday from 08:30 to 11:30.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-baf3a18 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"baf3a18\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-430784b\" data-id=\"430784b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-263d143 gelber-strich-lang elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"263d143\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:0}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2110da6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2110da6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76a4a7d\" data-id=\"76a4a7d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ea85a1 elementor-widget elementor-widget-text-editor\" data-id=\"2ea85a1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<h2 style=\"text-align: center;\">Remote maintenance<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6e45c4 elementor-widget elementor-widget-text-editor\" data-id=\"c6e45c4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t\n<p style=\"text-align: center;\"><span style=\"font-size: 1rem;\">You can download our tool free of charge from our servers. In order to do so just klick on the according \u2018TeamViewer\u2019 symbol or the provided link and activate the program or safe it somewhere you will be able to find it again and start the program then. Please keep the corresponding network security settings of your browser in mind.<\/span><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-39eebd1 box165-single elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"39eebd1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-658d17d\" data-id=\"658d17d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37a178d shadow-box box165 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"37a178d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<div style=\"position: relative; width: 120px; height: 60px;\"><a style=\"text-decoration: none;\" href=\"https:\/\/get.teamviewer.com\/63nbfhr\" target=\"_blank\">\n<img decoding=\"async\" loading=\"lazy\" title=\"Download TeamViewer QuickSupport\" src=\"https:\/\/static.teamviewer.com\/resources\/badges\/teamviewer_badge_flat1.png\" alt=\"Download TeamViewer QuickSupport\" width=\"120\" height=\"60\" border=\"0\" \/><\/a><\/div>\n<div><a href=\"https:\/\/get.teamviewer.com\/63nbfhr\" target=\"_blank\">Download TeamViewer QuickSupport<\/a><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c51db63 elementor-section-full_width schraeg-o-gelb alleinstehend shadowed elementor-section-height-default elementor-section-height-default\" data-id=\"3c51db63\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e2c97e5\" data-id=\"6e2c97e5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d6bda81 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d6bda81\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-20741192\" data-id=\"20741192\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-477248c3 shadow-box textbox elementor-widget elementor-widget-text-editor\" data-id=\"477248c3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<h3 class=\"mgmStandard\">Our incentive<strong><br \/>\n<\/strong><\/h3>\n<p class=\"mgmStandard\">Your satisfaction as well as software and service of the highest quality.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e44eef\" data-id=\"e44eef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support \u2013 quick and easy You need support?\u00a0We will be there for you! Because sometimes you might need quick help from one of our experts. Describe your problems and we &#8230;<\/p>\n","protected":false},"author":2,"featured_media":5882,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yst_prominent_words":[281,201,154,205,204,206,203,525],"_links":{"self":[{"href":"https:\/\/www.mgm.at\/en\/wp-json\/wp\/v2\/pages\/6026"}],"collection":[{"href":"https:\/\/www.mgm.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mgm.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mgm.at\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mgm.at\/en\/wp-json\/wp\/v2\/comments?post=6026"}],"version-history":[{"count":12,"href":"https:\/\/www.mgm.at\/en\/wp-json\/wp\/v2\/pages\/6026\/revisions"}],"predecessor-version":[{"id":11209,"href":"https:\/\/www.mgm.at\/en\/wp-json\/wp\/v2\/pages\/6026\/revisions\/11209"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mgm.at\/en\/wp-json\/wp\/v2\/media\/5882"}],"wp:attachment":[{"href":"https:\/\/www.mgm.at\/en\/wp-json\/wp\/v2\/media?parent=6026"}],"wp:term":[{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.mgm.at\/en\/wp-json\/wp\/v2\/yst_prominent_words?post=6026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}